GM Technology launches new line of remanufactured components – Interview with José Ángel Muñoz

GM Technology has recently launched the production  of a new line of remanufactured components, which has been added to its portfolio from the 1st of October.

These include different types and brands of drum units, fuser units, transfer belts and developer units. GM Technology incorporated these products as an extension of its current range of remanufactured consumables, to meet the strong demand from customers of premium quality products.

José Ángel Muñoz, Chief Operating Officer at GM Technology, explains, in an interview, how these new products are remanufactured and what is their differential value.

Why has GM Technology decided to start remanufacturing these products?

We are remanufacturing photocopiers and its components since more than 30 years and fully understand what the market and customers need.

We decided to include these products (drum units, fuser units, transfer belts, developer units) in our portfolio, because we know that with our experience and our experienced team of technicians we can produce a better product than what is currently available on the market.

This project is a result of us reacting to the offer and demand of our market. The market needs premium quality remanufactured products and the currently available new build products do not provide such quality; not to mention reuse benefits.

How is the remanufacturing process? What materials are used?

We are focused on using OEM cores only and either OEM or high quality aftermarket components during the remanufacturing process.

Due to the agreements we have with manufacturers, we have access to OEM quality aftermarket products and also OEM parts and components.

What makes your remanufacturing process different from others, and what makes these products different?

Quality control is crucial in our remanufacturing process.

We must maintain strict quality control to comply with our certifications. The manufacturing process is made under the British Standard BSI BS 8887-220:2010, DIN and ISO standards.

What volume do you start with, how can these products be ordered and what are the delivery times?

Volume is not our target at this point. Our main objective is achieving the highest quality, so we are not focusing on producing as many as possible, but as good as possible. The focus is entirely on quality, quality controls, certifications while keeping prices competitive.

So, for these reasons quantities are limited, and lead times are around 10-12 days. Currently we are not producing for stock, all production capacity is on demand.

A commitment to quality and innovation

GM Technology does not want to sell as many as possible, but to offer the best experience, service and quality as possible.

The new range of remanufactured components offer high quality, exclusive and premium products, and we take care of every detail during the remanufacturing process.

We make a pre-selection of used cores, selecting the ones in the best conditions to be remanufactured and to offer a high-quality performance.

After that, all the damaged components are removed and throughout all the process, re-manufacturing of components is prioritized over replacement. If replacement is needed, we use the best OEM and/or aftermarket products in the market.

R-OEM remanufactured units are all produced in Europe, by photocopier technicians with over 15 years of experience in the remanufacturing industry, and this experience is reflected in the production of a top quality product.

A product rigorously tested before being introduced to the market and processed according to the BS 8887-220, 2010, ISO/IEC 19752:2004 and ISO/IEC 19798:2007 standards, which guarantee that they fulfill the performance, quality and the specifications for reworking and remarketing of consumables.

Currently, the focus is set to produce for our major brands, such as Ricoh, Konica Minolta, Lexmark and Xerox. But our R&D department is continuously working on broadening our product range and keeps developing other innovative solutions, in line with customer demand.

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