Green Line and used machines
Any product with any damage or defect from origin will be returned under GM expenses and afterwards it will be fixed and replaced, or exchanged for another product. If the product is not damaged or defective, the customer must apply a request to return that needs to be validated by the quality department of GM.
Toner and consumables
We guarantee at least the same page yield as OEM Toners with the same % of coverage. We test all toners before launch them at the market in our Green Line machines.